Monday, 20 May 2013

Our Clients

PRODUCTS

Customer Satisfaction Survey
  1. CLIENTS' TESTIMONIAL
  2. This year has afforded us the privilege to rethink our corporate image in relation to our customers’ perceptions of our way of doing business and the value our various financial solutions have created for your business. Because these are important performance indices for us, we will like you to spare some minutes out of your precious time to tell us how you feel about us and our solutions that you use in your organisation.
  3. YOUR ORGANISATION DETAILS
  4. Organisation Name(*)
    Please Input your Company's Name.
  5. Location address(*)
    Please Input your Location address
  6. Size of Employees(*)
    Please Input your Size of Employees
  7. YOUR PERSONAL DETAILS
  8. Respondent's Name:(*)
    Please Input your Respondent’s Name.
  9. Department:(*)
    Please Input your department
  10. Job Role:(*)
    Please Input your Job Role
  11. Contact Phone:(*)
    Please Input your Contact Phone number
  12. Contact Email:(*)
    Please Input a valid E-mail address.
  13. Please tick as many of the below profile that suits you most:(*)






    Please choose an option.
  14.  
  1. PFS TESTIMONIAL
  2. 1. Does your organisation have any business relationship with PFS?(*)
    Please choose an option.
  3. 2. Is PFS the only Financial Software provider in your organisation?(*)
    Please choose an option.
  4. 3. In your organisation, how does PFS rank among all your financial software providers?(*)
    Please choose an option.
  5. 4. If your response to Q.3 above is not [a.], we will like to know about those organisations that are preferred to PFS. Please list the top 3 of such preferred organisations here:(*)
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  6. 5. What three(3) things do you think that the vendors listed in Q.4 above do for your organisation that make them preferred to PFS by your company?(*)
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  7. 6. We will like to know about your general impression about PFS as financial software solution and service provider. Please put down your general impression about PFS as a financial software solution provider here:(*)
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  8.  
  1. SOLUTION/SERVICE TESTIMONIAL
  2. 1. Please select PFS solutions/Services that your organisation currently makes use of?
    Please choose an option.
  3. 2. What is the general impression in your organisation about the performance of each of the PFS solutions and services your organisation is currently using?
  4. CLIREC
    Please choose an option.
  5. PAYiT
    Please choose an option.
  6. iTELLER
    Please choose an option.
  7. SYMPHONY
    Please choose an option.
  8. BONDS
    Please choose an option.
  9. COOP MANAGER
    Please choose an option.
  10. APPLAUSE
    Please choose an option.
  11. CHECKMATE
    Please choose an option.
  12. Training
    Please choose an option.
  13. Seminars
    Please choose an option.
  14. Customer Service
    Please choose an option.
  15. Software Support
    Please choose an option.
  16.  
  1. 3. How will you rate the general performance of each of the PFS solutions in your organisation?
  2. CLIREC
    Please choose an option.
  3. PAYiT
    Please choose an option.
  4. iTELLER
    Please choose an option.
  5. SYMPHONY
    Please choose an option.
  6. BONDS
    Please choose an option.
  7. COOP MANAGER
    Please choose an option.
  8. APPLAUSE
    Please choose an option.
  9. CHECKMATE
    Please choose an option.
  10. Training
    Please choose an option.
  11. Seminars
    Please choose an option.
  12. Customer Service
    Please choose an option.
  13. Software Support
    Please choose an option.
  14. 4. What one thing would you suggest needs improvement in the following PFS Solutions and Services:
  15. PAYiT
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  16. CLIREC
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  17. iTELLER
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  18. SYMPHONY
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  19. BONDS
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  20. COOP MANAGER
    Invalid Input
  21. APPLAUSE
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  22. CHECKMATE
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  23. Training
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  24. Seminars
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  25. Customer Service
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  26. Software Support
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  27. 5. Kindly put down your general comment about PFS and its Solutions/Services in few sentences in the space below: (*)
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